Two days back, I had one of these bad days. First, the internet guy was supposed to come to us to get internet working. Someone called me on my cell phone, there was no number shown, I answered, the person didn´t say a thing and hang up. I was busy with Ada so I assumed it was a wrong call. Later during the day, I noticed that no one was coming and called then the O2. They told me the technician had already been here, but that I hadn´t been available (?) and he can offer another appointment the 10^th of May. I started to argue, because I am so fed up with O2. For two months they are not delivering proper or rather any internet connection. I asked what will change if the guy comes the 10^th. I was at home the whole day and he was not capable of ringing the bell on the door… If this continues I can wait until end of 2016 to internet.
The customer service guy got annoyed. He started with some stupid and bad excuses that I didn´t accept and he got mad and said he won´t discuss any more and hang up!!!!
I have never experienced that someone from a customer service line hangs up on me.  I got so angry that in that moment I wanted to throw my cell phone in the wall and take the next flight to Sweden.
During the talk my dear daughter used the moment and peed on some of my things. In the evening when my poor husband came home VERY LATE I just was the worst partner ever. I hated the world.
And today, O2 calls and tells me they have an appointment to activate the internet the 12^th of May.
Isn´t it funny how shameless a company (or a person) is when it comes to money?

Prije dva dana, imala sam jedan od onih dana kad je najbolje ostati u krevetu. Trebao je doci tehnicar da prikopca internet. Neko me zvao, bio je tajni broj, ja sam se javila i…nista. Osoba je spustila slusalicu i ja sam pretpostavila da je neko pogresno zvao jer sam bila zauzeta Adom.
Malo kasnije primjetim da niko nije dosao i nazvala sam O2. Rekli su mi da je tehnicar vec bio ovdje ali se nisam bila dostupna (?) i mogu mi ponuditi drugi termin  10.g maja. Ja sam pocela da diskutujem jer se apsolutno nisam tim slagala. Bila sam kod kuce citav dan i ko garantuje da nece tako biti i 10.g da tehnicar nije sposoban na vrata pozvoniti?
Covjek iz O2-a je postao iznerviran. Poceo je nekim glupim komentarima koje jednostavno nisam htjela prihvatiti i nisam popustila. On se naljutio i spustio mi slusalicu!!
To mi se jos nije u zivotu desilo!
U tom trenu sam samo htjela uzeti mobitel i od zid ga razbiti, sjesti na avion i otici za Svedsku.
Dok sam sa tim covjekom iz O2 diskutovala, Ada je iskoristila priliku da se po mojim vrijednim stvarima ispiski.
Navecer je moj muz dosao JAKO KASNO s posla, i imao je, ja mislim, najgoreg partnera na svijetu. Mrzila sam citav svijet.
A danas, me zovu iz O2 i pitaju ako hocu da dodju 12.g maja da aktiviraju internet.
Zar nije zanimljivo koliko su firme (ili ljudi) bezstidni kad se radi o parama?